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Bookkeeping for Small Businesses

Bookkeeping Help Blog


How Should I Provide a Refund?

Posted on May 18, 2022 at 3:15 PM Comments comments (0)

Issuing refunds is a part of almost any kind of business whether you offer services or products.

Maybe someone overpaid an invoice, a customer didn’t like the product, or the service/product sold resulted in damage.


So, how do you go about issuing a refund and setting that up in your financial records?


Refund Best Practices:

One of the policies you should have for your business is a refund policy. Although you might be in a business where refunds are rare, it is still beneficial to have guidelines in place.

The policy should have information regarding what would be considered for a refund such as:

  • Damage to the product
  • Product was never shipped
  • Service wasn’t completed
  • Amount of bill was overpaid


The number of days after purchase until a refund is no longer considered is also important to note. For instance, if you only process refunds for items/services purchased before 30 days, then you will want to have that written within your policy.

Another thing to keep in mind is how the refund will be processed. A few options for a refund are:

  • Returning the amount to the card that was used
  • Crediting the amount to the customer’s account for future purchases
  • Applying the amount to the next open invoice


Setting Up Your Process

After you have your policy in place, it’s time to consider your process.

Typically, a credit memo will be sent to the client or customer notifying them of the amount that will be refunded.

You can include a link to a PDF view of the credit memo or have the information in a document that is attached to the email. When setting up the memo it should include, all participants’ information, the invoice number, a description of the product or service included in the refund, and the amount being refunded.


A refund will then be sent either manually from your business account or through the software your business uses. One software that is capable of refunds is" target="_blank">QuickBooks.


It’s also best to ask the client or customer why they want a refund, so you can fix various areas of your business and incur fewer refund occurrences.

Now, that you have taken care of everything on your client’s end, it’s time to take care of everything on your end.


Tracking refunds in your financial records is going to be extremely important.

The best way to track refunds is by first tracking the original sale, the payment of that sale, and then noting the return amount for that purchase.


If you would like help tracking your financial records, it’s best to look for bookkeepers online or in your area such as" target="_blank">MS Bookkeeping Services.


15 Accounting Terms You Should Know

Posted on April 20, 2022 at 5:25 PM Comments comments (5)

Owning a business means that you will have financial responsibilities.


So, it’s important to know these terms when handling your finances or when discussing your finances with your bookkeeper or accountant.



1. Accounts Receivable

When you perform a service or provide a product, the amount your customer owes you will be the account receivable. Although you are waiting for this amount to be paid, it will still be added as a credit to your account since your business will eventually receive that amount.


2. Accounts Payable

Similar to accounts receivable, accounts payable is the amount that is owed from a service or product. However, it is the amount you owe someone such as a supplier or a vendor.


3. Credit

On a balance sheet, you will mainly see credits and debits to your account. A credit will be an entry that either increases your liability or decreases your assets.


4. Debit

On the other hand a debit, will either increase your assets or decrease your liabilities.


5. Diversification

Business owners tend to diversify in order to reduce overall risk. This is done by allocating your investments into various assets. In other words, you aren’t putting all of your eggs in one basket.


6. Cash Flow

Money going into your business and the money going out of your business is what determines your amount of cash flow. It will be calculated from your revenue and expenses over time.


7. Fixed Expenses

If you rent a space, that amount you pay is fixed because it will not change. Fixed expenses are expenses that will remain consistent over a set period of time.


8. Variable Expenses

Opposite of fixed expenses, variable expenses is something that isn’t a consistent amount. For instance, your delivery fees or raw material purchases may vary.


9. Equity

Equity can be calculated by taking your assets minus your liabilities. That number will show you how much your business is worth.


10. Liabilities

In short, liabilities are what your company owes. They are your financial obligations that need to be paid such as loans and credit card balances.


11. Return on Investment or ROI

Return on investment or ROI is used to determine the profitability of an investment. To calculate ROI divide the net profit by the cost of the investment. Your total will be read as a percentage. So, if you have a net profit of $100 and the cost of the investment is $1000, you will get an ROI of 10%. A good annual ROI is going to be around 7% or higher.


12. Single-entry Bookkeeping

For each transaction that occurs, one entry is made when it comes to single-entry bookkeeping. This form of bookkeeping can often lead to errors and isn’t the best way to check your company's overall financial health. However, if you have a small amount of transactions a year (usually if your small business is part time or a side-gig for you), then single-entry might not be a bad option.


13. Double-entry Bookkeeping

For each transaction that occurs, there are two entries made. A record is made in both the debits account and credits account. Often, bookkeeping is done this way, so it is easier to review where and why transactions are taking place. An example could be to take out $100 dollars to purchase $100 of office supplies. The amount going out ($100 being taken out) will be in the credit account and the amount going in ($100 of office supplies) will be in the debit account.


14. General Ledger

All of your entries and business accounts can be found in your general ledger. It holds all of your records and all transactions should be properly accounted for.


15. Balance Sheet

All of your assets, equity, and liabilities will be reported in your balance sheet, and it will be the best resource for understanding your financial health.



If you are ever unsure of what a term means or how your finances work, always ask your bookkeeper for more information.


Although it is extremely useful to have someone complete the financial side of your business, it can be just as or even more useful to understand how the main components work.


Assessing Finance Charges: Late Payments

Posted on February 16, 2022 at 3:20 PM Comments comments (1)

When assessing finance charges it’s best to review them monthly to keep up with everything owed.


Finance charges can include loan processing fees, interest charges, late fees, and other costs going beyond the amount borrowed/owed.


Luckily, there are ways to improve your cash flow and lessen the amount of finance charges you need to assess:


  • Offer discounts when your Clients or Customer pay early
  • Reduce the payment cycle. For instance you can have the payment due on the 21st day instead of the 30th.
  • Allow customers to pay electronically by setting up a merchant account
  • Be more aggressive when it comes to collections
  • Notify customers before you begin reviewing charges - giving them an opportunity to catch up on payments.

Another great way to keep up with payments:

Have a bookkeeper help you avoid late penalties and prompt payment of invoices, so you can better track what payments are paid and what payments need to be collected.


When setting up the process for handling late payments or finance charges, it’s important to ask yourself:


  • What annual interest rate will you charge?
  • Will there be a minimum finance charge?
  • Do you want to offer a grace period?


To calculate late payments on finance charges:


  • Amount customer owes you multiplied by flat monthly rate
  • If your flat monthly rate is 10% and the customer owes you $500, take $500 multiplied by 0.01 which equals $50.
  • $50 will be added to what the customer owes you, $500, for a total payment of $550 for the month.



August check in

Posted on August 1, 2013 at 2:16 PM Comments comments (0)
Well here it is August 1st.
I hope everyone is doing a good job of reconciling all of their information with the Bank Statements and Credit Card Statements.
Last month was the deadline for quarterly payroll tax reporting.  I hope everyone met that deadline.
Now is a good time to look at your net income and put some money aside for estimated taxes, so you don't have this huge amount to pay at the end of the year.
As always if you need any help with any of this I am here to help you.  Also, if you don't know what I mean by reconciling just ask me.
Have a great month!

Mid Year catch up

Posted on June 25, 2013 at 2:29 AM Comments comments (0)
This is just a quick note to see how things are going.
It is almost July, do you have all of your bank statements and credit card statements reconciled through May?  Now is a good time to get caught up on that so it is not a rush at the end of the year.
Also a reminder, 2nd quarter is quickly coming to a close.  July will be time to file and pay those quarterly payroll tax reports.
If you ever need help or have any questions please feel free to call.  I enjoy helping people keep their books organized and up to date.
Have a great rest of June.

Mid year check up

Posted on May 24, 2013 at 5:02 PM Comments comments (0)
This is for all of those small business owners.
It is almost June, have you reconciled all of your bank statements and credit card statements for the year so far?  You need to make sure everything that is on your statements is also in your Quick Books file.  By doing this now it will make it easier at the end of the year to get ready for your CPA and taxes.
Other things to be staying on top of:
Sales tax reporting and payments
Payroll tax payments
Also, now would be a really good time to make sure all of your employees and contract labor people have given you their social security/EIN numbers and correct address.  This is easier to do now than at the last minute for end of the year W2 and 1099 filing.
I wish all of you a prosperous rest of your year.
If you need any help with your bookkeeping needs please give me a call.  I am here to help.

Reconcile those accounts

Posted on February 27, 2013 at 1:29 PM Comments comments (13)
The one thing I see that business owners are not doing is reconciling the bank statements and the credit card statements.
The only way to catch any mistakes, things left out or duplicates of an entry, is to reconcile.
In order to reconcile you must have a copy of your bank statement to work with.
If anyone has any questions I would be happy to answer them regarding this or any other bookkeeping need.

Year End

Posted on December 11, 2012 at 11:45 PM Comments comments (0)
After everything is reconciled for the year, don't forget W-2's and 1099's still need to be processed in Jan.  Be sure everyone's social security number or EIN (employer identification number) are correct and that you have the most current address for each employee and contract laborer.

Year End Accounting

Posted on December 29, 2011 at 6:50 PM Comments comments (17)
It is getting to be that time of year again.  Things to think about for year end:
  • Make sure all employees addresses and social security numbers are correct in your bookkeeping system.
  • Make sure all Contract labor personnel addresses and EIN/Social Security numbers are correct in your bookkeeping system.
  • Reconcile all bank statements and credit card statements for the year.
  • Enter all additional expenses that are not on the bank statement or credit card statement in your bookkeeping system.
  • Check with your CPA to see if there is anything specific to your industry that needs to be accounted for.
With this list you should be ready to give your CPA your financial statements.  If there as anything that MS Bookkeeping Services can do to help with any or all of these tasks please give us a call @952-451-1722


Posted on March 9, 2011 at 5:21 PM Comments comments (0)
Ok, so it is now March.  Deadline for yearly tax return is April 15, it may be extended by a few days this year.  Keep on top of your quarterly payroll tax reporting that is due April 15.  If I can be of assistance with getting your business ready for your CPA's requirements for tax filing or filing the quarterly payroll tax reports, please call me, I will gladly assist you.